What information do we collect?
Bolo gathers navigational information about where visitors go on our Web site and information about the technical efficiencies of our Web site and services (i.e. time to connect to our Web site, time to download pages, etc.). This information allows us to see which areas of Bolo are most visited and helps us better understand our customers' experiences at Bolo.
This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. In the process of gathering navigational information non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).
Bolo uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive and are used by Bolo to help track clicks and pass information as you go through the pages within the Bolo Web site. We may also use a cookie and/or a technology known as clear gifs which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and provide you a more personalized experience.
Collection of Personal Information
If you purchase items on our Web site, we will ask you to provide your delivery and shipping details any message that you would like to include with your gift card, as well as the recipient's name and the telephone number and address to which you would like the gift card shipped. Upon completion of ordering a gift card, you will be given an order number. If you decide to track your gift card order through our Order Status feature, we will ask you to provide your order number, zip code and either your e-mail address or the last six digits of the credit card used to place the order.
If you create an account, we will ask for a small number of personal details. Once you have created an account, you will be able to edit these details. We ask only for information which is vital to the operation of this website.
How do we use the information that we collect?
When you create an account, you will be able to opt-in to the Bolo e-mail marketing list and we will send you exclusive information about special offers, media events, new products and much more. If you later decide you do not wish to receive offers in this manner, log into your account, and remove the 'newsletter' option in your profile.
Bolo does not sell, rent or trade your e-mail address to unaffiliated third parties, but does use third parties to administer and manage our e-mails, and may in the future share your e-mail address with our sister companies. Third parties who manage and administer our e-mails are required to maintain your e-mail address in confidence. If you'd like to be removed from the Bolo e-mail list, you can follow the removal instructions located at the bottom of the next e-mail you receive from Bolo.
Please be aware, even if you elect not to receive e-mail, or subsequently ask to be removed from the Bolo e-mail marketing list, you may still receive e-mail confirmations for gift card purchases made on our Web site, and you may receive e-mails sent by a friend using E-mail a Friend.
We will use the information you provide at this Web site to allow you to access shopping lists that you have created. The information you include in a shopping list may be used by us to send you information about our products in which you have indicated an interest.
The information you provide when using the My Orders feature on our Web site is used to assist you in tracking your order(s).
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or it is necessary to protect the users of our Web site, the site or the public.
We may use third parties to help us provide services to you, such as monitoring site activity, conducting surveys, processing orders, maintaining our database and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in confidence.
If you are visiting Bolo from a location outside of the U.K., your connection will be through and to servers located in the U.K. All information you receive from Bolo will be created on servers located in the U.K. and all information you provide will be maintained in our Web server and internal systems located within the U.K.
Updating Personal Information
If you need to update your name, mailing address or email address, just click on My Account link and edit your information there.
For your convenience, our Web site may contain links to other Web sites. Some of these Web sites may request or require you to provide personal information. Bolo is not responsible for the privacy practices of such Web sites and you should review their privacy policies prior to providing any personal information. Links that appear on Bolo should not be deemed in all cases to imply that Bolo endorses or has any affiliation with the linked Web sites.
Questions / Changes in Policy